Episode 8 - Customer’s Journey Mapping - My Green Startup

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Home > Quizzes > Episode 8 - Customer’s Journey Mapping

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Which one of the items below belongs to the 7 steps for designing a Customer’s Journey Map?
- Reaching Out by collecting data and insightv
- Developing your brand identity
- Creating a powerful slogan
- Decide about online tools and channels
- Implementation of your sales strategy
What is a persona?
- Person in Italian
- Description of a typical customer
- The unconscious mind of your clients
- A sociology and psychology research
- Prejudice about someone
What stage is not part of the Customer’s Journey Mapping?
- Awareness
- Consideration
- Design Thinking
- Decision
- Participation

Episode 7 - Introducing Marketing

Episode 9 - Branding, Positioning and USP

Back to: Episode 8 – Customer’s Journey Mapping

GREENday - Youth Entrepreneurship, Environmental Start-Ups" is a 24 month project aiming to tackle multiple challenges that youth faces today

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