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Episode 8 - Customer’s Journey Mapping
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Which one of the items below belongs to the 7 steps for designing a Customer’s Journey Map?
Reaching Out by collecting data and insightv
Developing your brand identity
Creating a powerful slogan
Decide about online tools and channels
Implementation of your sales strategy
What is a persona?
Person in Italian
Description of a typical customer
The unconscious mind of your clients
A sociology and psychology research
Prejudice about someone
What stage is not part of the Customer’s Journey Mapping?
Episode 7 - Introducing Marketing
Episode 9 - Branding, Positioning and USP
Episode 8 – Customer’s Journey Mapping